After returning my Chev Spark with half a tank of fuel, watching the person taking acceptance of the vehicle marking the fuel quantity on the form at just over half, I was very surprised when a payment went off on my bank statement. I queried the amount, and after about a week Tempest came back and ...
We live in Pretoria and our family live in CT and we do not get to see them often. We are in a stage in our lives where we have to think twice about every penny we spend, so we do not have extra money to through around i.e. we are not your average jet-setter type of people. Flying is a HUGE thing ...
In their email they say you get one bag of 20kg free (not really free as we pay for the ticket and no one ever travel without clothes etc) but NO WHERE in the email it states that you are not allowed to share your weight in one suitcase. We were 2 people with one bag of 29kg as we travel with an ...
I purchased a ticket for my 17 year old son to travel from Lanseria to King Shaka for the 20 March 2013 on flight MN 503 departing at 18-25. Due to traffic, he arrived at your counter exactly 30 minutes before departure. Whilst he was on time according to your check in conditions, he was told that ...
Last year this time I had a complaint about Lethabo Estate regarding a booking they refused to refund/move because of unforeseen circumstances from my side that occurred. Since then, we've been in communication with Lise and arranged for a new date (coincidentally a week before my boyfriend's ...
I wrote a report on the unethical behaviour of [URL Removed] regarding charges for overweight (I'm not the only one - check out the reports for 20th June 2013!). I got the following response from them on the day and was actually looking forward to them sorting out the problem and re-establishing ...