Where do I start? Simply saying thank you almost feel like it is not nearly enough. Everything was perfect! I knew when I walked away from our earlier meeting that everything which Valverde would handle would be in experienced and exceptionally professional hands. And it was indeed. On the big day, ...
On 20 September we arrived at Lanseria Airport at 22h00 having been delayed 1 hour thanks to Kulula. (I don't blame Europcar for this.) That same morning I phoned the call centre with my booking reference & asked for a car seat. They kept me on hold while they contacted Lanseria to confirm ...
Beware of your personal belongings disappearing out of your room. I booked a one night stay at Shumba Valley Lodge, booked in at about 13:20, got ready for a wedding and left at 14:35.The next morning while packing I realised that a brand new bottle of Tommy Hilfiger was missing. Went to reception ...
In less than 5 days, you have managed to have 3 delayed flights at Lanseria. Funny how Mango doesn't have the same problem ...
I am very disappointed in the service I received from Mango last Saturday. I was flying with my sister who is 6 months pregnant and so a hassle free, calm check in experience would have been appreciated. We attempted to book in on Fri 20 Sept and that system wasnt working. We attempted to book in ...
Well done Kulula, you are maintaining your record of delaying flights to/from Lanseria. How I long for the day when you have competition from another airline that flies on time. Come on Mango, fly more flights in and out of Lanseria, so we don't have to fly this airline anymore. ...