I posted a complaint on the 17th of January via the Hellp Peter website. MTN responded on the 21st of January. The response was that the complaint was being escalated to Regional management. A week later and I have yet to heat from anyone at MTN. In the meantime I am paying for something I do have. ...
12th of December I did an upgrade at the MTN in La Lucia. I changed my package to the Samsung 40"Smart TV. The package I chose is the MTN 2GB Internet Package @ R419 pm x 24. this package includes a 2GB Internet bundle 2GB on Night Express. I received the 2GB internet bundle not the 2GB on ...
I suffered an accident at Woolworths because a piece of wood fell on me. After around two months Woolworth's responded to me that "as a gesture of good will"(as if they were favoring me) they will pay for my 8000 rand medical bill. I had gone to Woolworth's to get some groceries and ended ...
While visiting durban for a holiday, I went to Carlton Hair International at La Lucia Mall to have my hair dyed. I explaining that I wanted a nice light brown colour as close to my natural colour as possible, after much discussion on comparison to her own hair colour (which I said was too dark for ...
My Samsung S3 Mini was returned to JHB 4 times for repairs since May 2013. Cell C eventually agreed to send me a replacement but it turned out to be a faulty second hand one! They haven't yet responded to my request last week to either cancel my contract or send me a new unit. Check out my SURVEY ...
My 4 year old cell phone was when I was robbed at home. My insurance company required the ITC number for the phone. I have had an MTN contract for many years so I went to the MTN office on the first floor of the La Lucia Mall, Durban. A rather disinterested chap assured me it was too old to get the ...