I sent my phone in at the beginning of December for a fault of mtn. I am still waiting for my phone till today, I have emailed Mtn customer service multiple times and they always just say it has been escalated and someone will contact me, well it has been a month now and I am still waiting to be ...
Decided to get bis on my BlackBerry again so dialed 111 and followed the useless voice prompts 59 rand was deducted waited 3 hours still nothing so did it again then suddenly gt charged for both and had 2 months service always Gud to buy in bulk for a month to month service so phoned to get a ...
From the 27th december my life has become an absolute nightmare.i have tried and been trying ever since with no success to contact rmcs to return my number to pre-paid and the airtime and the bis service returned and reactivated.my number was converted unlawfully or consent verbal or otherwise and ...
I have been battling with reception since june this year. A technician came out an corrected a base station issue and everything was fine (reasonably). I then opted to get a second contract however I immediately experienced poor quality (38 dropped calls in 8 hours). I called Cell C and was given a ...
I posted a complaint on hello peter on 19/12/2013 - Elite mobile responded and said that I will be contacted shortly well I was contacted just to be told "your problem will be solved shortly and I was even told that it was their mistake and will be sorted out at latest the next day" well ...
I was sold a data contract over the phone. I was never told that if I go over my allowed megabytes at 15c per mb, I would be charged an exhorbitant "out of bundle rate" of 99c per mb, nor was I told how to qualify for the 15c per megabyte. I have phoned customer services numerous times ...