I would just like to commend Alison Abrahams from the Kromboom Branch at Standard Bank for really going the extra mile in delivering quality service to clients. It is very seldom that individuals make an effort to really look after the needs of a client and Alison really does excell in that area. ...
Roughly a year ago I wrote a complaint about my OTP going to the wrong cellphone number. It was eventually fixed. For the last few months I am again faced with this problem. The OTP required to authorised electronic payment from my current account goes to the wrong cellphone number. Shame on you ...
I recently sold my car and unfortunately the buyer paid in hard cash; but i said its fine as i get "one free branch cash deposit per month" because I'm on the student achiever account. I then deposited the money, and the bank happily took my money and didn't inform me about the R401 ...
I recently upgraded to Prestige Banking. I was told I would be able to get assistance whenever required without having to wait in queues and the praises of Prestige Banking was sung loud and clear. However, I have not received the quality and level of service I was told I can expect. Firstly, my ...
In June 2013, we went toTHE LOUNGE restaurant. We had a complaint against gratuity charged for persons 4 or more. We go to THE LOUNGE regularly and we family of 4 (2 small kids) and they never charged us a gratuity fee. On this particular day my mom was with and they decided to charge us this fee. ...
The service I received from Aneesa Mookrey was awesome! She is very efficient and friendly and knows her "stuff". It was a real pleasure and worth the effort. Keep up the great Service Aneesa! ...