Thanks goes out to Dean for going the extra mile in arranging the delivery of my new bed. I ordered a bed earlier this month that was apparently not in stock, Dean arranged that the bed was shipped up from their Durban warehouse and delivered to me within a week. I appreciate the effort as I know ...
I ordered items from Mokki for my sons room. The items were ready and I requested they keep the items for a short while as we were moving into our new home. A short while later we requested delivery and were told our items were given to another customer. Weeks later and our items are still not ...
1 September I bought a coffee table and 2 side tables which I was told by the sales person Mandla were in stock. I couldn't take them as the coffee table was too large so I paid for a delivery for that week. 1 week later no delivery, 2 weeks later no delivery... I received an SMS from Danie to let ...
I ordered rugs via the website and was a bit worried about paying on the net. The rugs were delivered on time and when I saw it in my house, I realised the colours clashed with my furniture. So I contacted Mrs Alirezaei who came to my house personally. Assessed my lounge, color scheme and in no ...
On the 14th September at 12.49pm I ordered a slip cover couch for my Mum in Bull Denim material. Order was paid for and I was assured delivery in 4 - 6 weeks. I received a call just over a week later to say that the fabric had been discontinued and that I needed to choose new fabric. I did this on ...
I was charged a courier fee for a parcel of fabric to be sent to me. The package was sent via ordinary mail instead at a cheaper fee. It arrived after 2 weeks. I requested a refund for the difference in the courier fee and ordinary mail and the response I received was shocking. After numerous ...