I hired a car from avis on the 14 of june and they took a holding deposit and was told that will get it back 21 day after I returned the the car. returned the car on 20 june an d they debited what I owed that from my account. been there twice since then .was told will get the money within 48 hours ...
I reported that my shoes were left in a hired vehicle, when the agent on duty advised that they were found and they would be kept for my representative to collect. when my representative went to collect the shoes, an agent told him that they could not be found. I made countless calls, where agents ...
In early July 2013 I booked a Kulula holiday package for my parents in celebration of my mums 60th birthday. The package included flights from Durban to Cape Town as well as accomodation and car hire and the depature flight was on the 25th of July. Like many South Africans, my mum has 2 names. In ...
I am so disappointed with First Car Rental, I hired a car for on 20 July 2013 1 day from 8:33 to 19:40 and returned it with full tank which was confirmed by person checking the car on that day. I now get an invoice with R214.30 refuelling charges. I complained via their customers service but they ...
I reserved and hired a Group A vehicle from Thrifty requiring transportation for 3 days. I used them due to their advertising of reasonable pricing. Little did I realize that cheap pricing comes with unexplained payments at the end! I paid around R650 for the 3 days, of which I did less than 350km. ...
I am still in awe at how SAA does not take any responsibility whatsoever when they are at fault for losing their customers luggage. I missed my 16;55 flight to Durban from Johannesburg on the 6th of July 2013 and understood that I had to pay R200 for penalties and ensure another flight leaving at ...