My bank card was colned and the culprits drew R 5000 out of my account. After Rookya's efficient and quick response and also her kind nature, she helped my wife and I calmly and assisted us to do all the necessary paperwork. Thereafter Rookya made all relevant calls and informed us that we need to ...
Thank you Sibusiso Sithebe for once again superseding in your duties in providing truly world class service to me you have assisted me in securing various products ranging from Homeloans / Personal loans / Cheque accounts / overdrafts just to mention a few and I feel that your service ethic and ...
This morning I went to a caltex garage in Midrand (N1) and my goodness are they expensive. I realised that I have been taking the engen across my work place in Killarney for granted. Muffins at the Engen are huge and only cost half of what I got charged for a tiny muffin at Caltex this morning, ...
Dear Killarney Manager. I am very impressed with the kind of service Maria gave me. The whole time dealing with her she provided excellent customer service ability, reliability and efficiency. She went an extra mile to assist me, she cut her lunch break short just to attend to me. She saw to all of ...
I cancelled my standard bank accounts nearly a year ago because of their terrible service to their Titanium customers. At least I tried to cancel them. I got all my accounts to a zero balance, went into the bank and cancelled everything. But in their usual incompetence they did not cancel the ...
Although this email is directed @ 1 branch, ALL SA banks are guilty of employing the cheapest they can find to represent the business at front end. Yesterday I went to the Killarney SB to cash R24, 000 chq. On front of chq, in pencil I wrote "breakdown overleaf". I watched the teller ...