There was a mistake with my debit order dates, seems that my policy said 21st instead of 25th. I was transferred to Bonolo whom assisted me within 2 minutes. She is so vibrant and helpful and she apologised and ensured that she will send revised documents. the documents came through whilst I was ...
I joined Virgin money in 2012 to insure my car. all has been going well till last month (October 2013) when they decided to debit my account double my monthly payment. I logged a query and was told to fax my bank statement showing that I have been debited twice the original amount. I faxed the bank ...
I had an ADT alarm installed last year in September 2012, The payment went through in October. A few months past & they had still not allocated the payment. Fast forward to a year later & the payment has still not been allocated & yesterday without my consent they decided to deduct the ...
I applied for my degree earlier this year and was told that by October I would hear whether or not I was accepted. I had previously enrolled for a BEd but unfortunately circumstance did not allow me to complete it. I am now in a space where I know that I can complete my degree and armed with my new ...
Had 2 policies with avbob - Mrs Mtembo came to me with a better policy so I agreed and signed the documents. To day I am paying for 3 policies and still awaiting payout of previous 2 policies. Documents were signed 13th November to release old policies. Its 26 Nov and no pay out was made. Why am I ...
I had a Liquid Capital Policy which I cancelled at the end of October after another problem I had which I also reported here on HelloPeter. Once they resolved my first complaint they refunded a portion of my policy fees as I received nothing for all the money I had paid over to them. I do Thank ...