My son was involved in an accident and was rushed to hospital. And that's where my stresses ended in terms of admission and payment. Only 2 calls were made by us to One Plan. From then on, One Plan handled EVERYTHING. The telephone staff were SO compassionate and helpful (Tebogo in particular and ...
A delivery was to be made to me yesterday (4th December) as per a confirmation e-mail. Nothing received!! I'm annoyed as I waited the entire day (at home) for nothing, a total waste of time. I contacted [URL Removed] at 16h30 on 4th December only to be told by the consultant (Nikita) that she would ...
Its been three months now that i had to sent proof of payments to dstv as im disconnected each month.. what is irritating is that i always speak to a different lady who reconnect me and assures me that the problem will be sorted, . even this morning my son woke me up cause we yet disconnected and ...
I ordered a smart device through FNB on the 30th of October, after a week of not getting any response I decided to call FNB to do a follow up on my application. Firstly before I could get any assistance I spoke to two people who were not sure, as usual. Third time around I was lucky and got someone ...
Yesterday I had received my annual increase on my insurance policy with Auto & General... when I opened my mail I was certainly not happy!! I then called A&G call centre and talked to Brent Kowlessar, who by the way, immediately put back the smile on my face just by talking to him... very ...
I recently experienced card cloning and no matter how many e-mails I sent to the call centre, nobody could assist until Leareil Scott became aware of my struggle to resolve the matter. He took charge from begininning to end even though this is outside his scope of duty. I have never come across ...