This letter is to complain about service I recently received from a Virgin Mobile customer service representative's team leader named Kelebogile and Portia I called virgin mobile call centre on 10th December 2013 to report that my current sim card is damaged and was advised to purchase a new sim ...
We have and ADSL line Business line. we reported a fault on 5 December. It is now 17 December and still no one has come to fix it - despite numerous calls and pleading for assistance. Their simply do not care! please bring in some competition!!! ...
I had a contract with Virgin Mobile and i closed the accounts when the contract period ended (August 2013). In October I ported my number to a new cellphone network, however Virgin Mobile still bills me with the contract amount. I tried calling their customer centre but to no avail. Can you please ...
My car rims and tyres where on the 06 December 2013 and I logged a claim with Absa direct and they requested the receipts for both and I provided for the rims and the tyers I didnt have anymore because I bought the tyres via Junkmail and now they are willing to pay for the rims and not for the ...
Nashua Mobile was quick to sell me a new contract when mine expired, but have still not provided me with a phone or SIM card as promised. I have since had better offers and customer service refuses to get back to me to sort anything out. Next step... lawyer and ombudsman. Paying for what I don't ...
Thank you to the excellent servcie I received from Mona. We moved our account to Fnb and for some unknown reason we could not load benefitiaries. Mona went the extra mile to help us ...