I was telephonically quoted a call out fee that excluded VAT without being told it excluded VAT - which is not in compliance with SARS regulations. I was charged for an extra 30 mins (at R200) call-out, the time the driver took to phone Wesley and write out the invoice. I disputed the amount, and ...
I just need to compliment Glenys Pais on delivering an excellent job with the arrangement and settlement of our claim. She made it easy for us. She kept us informed at all times. Glenys you great! Keep up the good work. And anyone dealing with you, must know if you deals with it, they can consider ...
I am livid! I have submitted my claim documentation for the first time on 13/12/2013 and was given a reference number. Several weeks later, i re-submitted my claim docs and was given another reference number. In total, i submitted my claim documentation 6 times with absolutely no joy from the ...
Last month I called to see if I could add a data bundle to my dongle and the lady said to me no I couldnt. I then went into the Northgate Branch last week friday to do my upgrade where I was helped by a consultant Andrew who was the most helpful person i have ever meet in one of our branches, he ...
I am utterly disgusted by the service rendered by Vodacom, My account was handed over for non-payment when i was unemployed a few years ago. I recently visited one of the Vodashops and requested a balance on my account, in order to settle the amount. The amount was given as per request, i was ...
DSTV WILL YOU IN ANY WAY TO MAKE MONEY OUT OF THEIR CUSTOMERS!!! On the 01/02 I called DSTV to make arrangement to pay my account on the 02/02 as I had problems with my bank. On the 02/02 payment was made and my services still remained active. On the 04/02 if I am not mistaken my services was ...