A parcel was despatched to me in Bellville from Johannesburg on the 13/03/2013. Despite the address being given correctly, complete with postal code, Fastway saw fit to send the consignment to Durban. Six days later, it still hasn't reached Cape Town. Mistakes can be forgiven. However, when I ...
When I lodged the complaint I was not expecting miracles merely wanting service of which I am paying for. I spoke to you on the 20/03 and you promised a free 2nd tow and were to get 1st Road's manager/procument manager to call me to arrange this, thursday came and passed and I had no call from ...
So I have complained once before about a product bought on 23 Jan, and with the recent complaint about your lack of communication and poor service, you promised to deliver the product within 5 - 7 days, this was on March 8th, you do the maths, but I assure you it is long past the required grace ...
Outsurance does not bent over backwards for its customers. I've been struggling for the past 5 months to sort out a claim (water damage to walls, ceilings & wooden floors). The claim was submitted in Oct 2012. I, the customer, have to follow up with the suppliers Outsurance appointed. If we ...
My father passed away in 1994. Was employed by Guardian National Insurance Company & had some kind of a policy with Investec if anything were to happen to him, myself & my younger brother would receive a lump sum of money at the age of 23. In Oct 2008 I received a pay out from Investec ...
I put up a complaint on the 14th March 2013 about an incident that happened on the 4th March 2013. I was told that I will have feedback within 72 hours. I'm still waiting as 8ta hasn't contacted me to give me any feedback. The only response I had was that the "matter is still being ...