I called the call centre to change the debt date on my service. Only to find out that they went ahead and debited the money anyway. I'm extremely angry!!! ...
A week ago I reported my 10mbps line running at 3mbps to Afrihost. The line was restabilized at 5mbps and a fault reported to Telkom, who called and said that a technician would be sent to my premises. No-one came, so I called Afrihost again, was told the fault was still open but that he (I didn't ...
I called Flight Centre to book a flight. I was told that they are holding the seat untill my EFT reflects in their account. 3 Days Later, I am still waiting. If I had not physically gone and made another payment dirctly, I would still have been stranded in Johannesburg. The problem now is, they ...
On 23 January 2014, Portia from Hotel Express International called saying that since I had not used my VIP card I was due for a refund of R1850.00. She also wanted to verify my bank details to ensure that the account was still active. However the next day (24/01/2014), an amount of R1850.00 was ...
I had a loan with Nedbank back in 2008, due to a strike we had at the company I work for. I applied for debt review till things go back to normal, only to later find out the debt review people were and the company didn't exist. All my debts (including Nedbank) were sent to my HR and were paid via ...
Queries regarding SURPLUS at MIBFA are totally unsatisfactory, when a member calls the Call Centre to inquire whether or not they qualify for the SURPLUS you get different feedback from different Call Centre Consultants, some of which are extremely rude and unhelpful. Applications that i submitted ...