We have two accounts with Wesbank, one being for a bakkie and the other for a motorcycle. After an enquiry with Wesbank, we found out that the motorcycle was paid up sometime last year ie:2012 though payments have continued from my side until the end of October 2013. We have received absolutely no ...
I am irate at the lack of client centric service from the agent in your call centre at 3h15 today as was advised loan declined as Discovery Health debit order affected affordability. When I called to enquire as guided by Grace Msinyali I was told that I have more debit orders now than I did when ...
So at the moment it is 8:33! I received a call from credit worx 3 min ago! The consultant said that he us calling in regards with my telkom account: by the way, this account has been paid months ago and i also requested that the line should be closed! So i did swear over the phone, but i did not ...
I have an account with dstv, my services were suspended because there was a amount due that I was not aware of because I did not receive statements. I called in to know what was the amount that needs to be paid and at the 1st call, false information was given. After speaking to 4ppl on different ...
I installed Explora Extra view decoders. The installer Aerial Excellence in Edenvale had to return 3 times to get the installation correct. Every visit ended up without sorting out the installation. Every time I complained, they put me in the bottom of the list for the next call out technician. I ...
I would really like to thank Bernard Beilings from the 3rd party claims team for his service with regard to my car for which I was claiming 3rd party for. Although the process of approval by telesure was a lot slower than I would have liked, his actual client service skills were great. He ...