I'm a very grudging client of Vodacom's, Although I have 3-4 contracts with them I'm yet to be impressed by them. From their stores to call centers to delivery partners, they all have left a poor impression on me. My latest interaction was to order a new tablet on contract where they promised 24 ...
2 years ago I bought a brand new Ford Figo from Barloworld in Alberton. For the past couple of months I have regretted that decision extensively. A few months back my car would not start in the morning, I took it in, the battery was replaced, service done and all was good for all of 2 weeks then ...
Held on for 6 mins then was cut off, then called again, waited 10 minutes then spoke to someone who said system slow, put me on hold for 2-3 minutes then transferred me to the survey questions. How pathetic can Vodacom's service get? ...
I recently joined and PAID for Ucount rewards at Standard Bank. Like with any new programme I had some queries and issues upfront that needed to get resolved. So I sent an email through to the enquiries cabinet which promptly sent a response saying that they will contact me within 24 hours. This ...
I have tried to explain to your help desk that when my clients or friends try to contact me on my neotel numbers they cannot hear a ring tone on their phones. This gives them the impression that the phone is not working and they end the call on their side. We therefore are losing business as we ...
In November LAST YEAR I was hit by a third party who is a Discovery client. So am I. Discovery came back with a ridiculous settlement which two panel beaters confirmed they could not fix the car for the amount in the settlement. I contacted the legal department who then suggested i put in my own ...