My wife holds a savings policy with Clientele. She has requested cancellation of the policy via email and telephonically on several occasions. Clientele refuses to send her copies of the policy and the cancellation documentation. The service received from the Clientele staff has been pathetic- ...
I have been residing in Johannesburg since 12/03/2010 & have had a constant struggle to change my residential address, as well as de-activate any form of receiving a monthly Statement for my account. I have been to FNB Carlswald, FNB Boulders Mall & FNB Mall @ Reds only to find out on the ...
My account was settled in September this year. I have received a letter stating the account is paid up and itc will be updated. This account is still reflecting as in arrears at Compuscan credit bureau.. I called on Tuesday and spoke to Nicholas from your collections department and was advised ...
I recently signed a contract for a water cooler with Aquazania. We had a few teething problems with the account but after speaking to Shaul, everything has been sorted out, all explained to us very nicely and everything on the account was rectified. Thanks Aquazania for your great product and great ...
Just received the yearly increase letter from Auto and General: 21% increase on premium and a 280% increase in the basic excess. This is totally ridiculous after only claiming for a window replacement. I only received a 6% increase from work, my cars values have dropped by about 10% as they are a ...
Cindy Nzimande in TNT's Customer Service was an excellent go-between for our time sensitive order this week. She called back when she promised to do so, was extremely helpful and professional and certainly in my opinion deserves to be commended for her awesome dedication to serving clients. Cindy, ...