I would like to thank Megan for sorting out my complaint. She contacted me and advised that she has already referred it to the relevant department before she even contacted me. She kept me updated throughout the whole process. Thank you and keep up the good work Meagan! ...
I am on MTN Pay as you go. Every time I load airtime, it depletes daily! Last month I loaded R180 and within a week it disappeared! I called 173 and they said I was subscribed to a service which they cancelled for me as well as gave me a USSD code to make sure I am not subscribed to any service. It ...
I have a 10Mb business uncapped line (line and data) with Afrihost. I now get less than 1Mb on speed tests. I get told it isnt their fault so I must pay my 10Mb fees while they look into this and log a call with Telkom. Before they can log a call I need to send copies of speed tests and pings and ...
On the 23 October I called in to log a claim against one of the clients. Even though the process took almost 2 months Lindie Victor kept me up to speed constantly. When the client finally authorized the claim this amazing woman made sure that my transaction was processed ASAP. I hope you guys at ...
My number has been ported to cellc without any of my knowledge, I phoned mtn last night and they told me to get an affidavit so they get port my number back to mtn, this process will take bout 72 hours. Firstly it is an inconvenience for me to be running around to the police station for something i ...
I recommended First for Women to my Household Maintenance Assistant for car insurance. He is now on your insurance! He has phoned 5 times in the last few weeks to change the registration number with your organisation. He bought the car from me and with change of ownership he now has a new ...