I have reported the bad service i got from Nedbank and up to date nobody ever came back to me with the feedback or some sought of solution on the complaint i had. I got a statndard respond saying they still investigating and a consultant will call me within 48hrs. I haven't had anything from any of ...
I have requested for my internet service to be canceled and gave 30 days notice. At that time I was informed that my email account would also be canceled, and I then requested that it be made a stand-alone email account on my adsl account and was assured that it would be done. This morning, when ...
I've been having issue with my internet for the last two weeks. The poor technician (Which is very intellectual and nice person) has spent literally the whole week at my house last week. Only to find out that the speed was never changed to a 4 MB line uncapped from a 2 MB line 20gig package. After ...
I phoned to get assistance with my faulty internet connection at home and the call centre agent was so rude and unresponsive. When I asked to be put through to a supervisor/manager she merely put me back to the IVR. NO basic trouble shooting was done, no basic diagnostic questions were ...
I just opened a new cheque account with Nedbank call centre and deposited and amount of R3150.00 on the23.03.2013 and to my surprise on the 26.03.2013 at 06.15 I got a message that said R1223.00 was debited from my account, according to NCR it should have been said to me and also i SHOULD HAVE ...
Ok so here is my problem. Every month like a good little customer I pay my cellphone account, on time and always in full. I pay for set services, LIKE INTERNET (data services)... Now for some or other reason the data connectivity is so poor that I can barely use the internet / data functionality of ...