Am very disappointed in the service received from Vodacom Insurance. Last year August, I updated my cellphone details with them and this apparently did not appear on their side. Now I have a claim and while they admit the mistake was on their side they are requesting that I first make a catch ...
I am very disappointed in the service received from Vodacom Insurance. Last year August, I updated my cellphone details with them and this apparently did not appear on their side. Now I have a claim and while they admit the mistake was on their side they are requesting that I first make a catch ...
I discovered I lost my phone, I then blacklisted the device and sim card and reported it to the police, I followed procedures to submit my claim all in the same day, the call centre agent said they will respond in 24 to 48 hours, 48 hours pass so I call them back holding for 25min in the process ...
4 months ago. I had a claim with standard bank insurance. It took me complaining to hellopeter to get the any action on my gate motor and gate. Today the gate guy comes and tells me that he is going to mount the gate on the wall. Which he says in his opinion will break it again. When I talk to ...
Sent a claim to the insurance more than twice and all those times they claimed to have not received and when they finaly admit to receiving, they reject my claim on the basis on incorrect use. I wrote and appeal letter to explain myself and that was rejected as well. I was not informed of the ...
I created 2 claims ON 18 jUNE 2013: 2398958 2398973 another claim has arisen since to do with a burst geyser. The claim also is not closed off yet. The feedback from the beginning was terrible. I had to end up continually chasing up on the people responsible for handling my claims. I am still ...