Hi there, I am trying to get hold of Telkom via EMAIL, as my phone line isn't working. I took a photo of the wires, so that Telkom can let me know if this is something to log as a fault, but there's no email address anywhere and I can't get through by phone! I have logged a fault, but again there's ...
After 3 months of struggling online and countless trips to an FNB branch I thought I finally had my internet banking up and working. I spent an hour in FNB today and after being told how to set up my internet banking at home I was informed that I have to go back to verify my account. It has taken ...
I purchased R350 worth of prepaid electricity through the app after numerous attempts where the app simply timed out. Finally when the purchase went through I was provided with three tokens, two for electricity that I had paid for and one for the free electricity allocated to my meter. Only one of ...
I find that it's too often that people only complain and I would just like to point out that your staff is delightful. They are friendly and happy and it's so refreshing and a pleasure to shop here. I don't unfortunately know her name but she was a young african girl with glasses that was working ...
My phone was sent to cell c repair center by cell c in Hout Bay. On collection of the repaired phone I was informed that the phone could not be handed over until the repair was paid for. I immediately went to Nedbank in the same shopping complex and paid the R 708.75 into their account, gave the ...
I have had reason in the past to complain about slow service from Telkom, but am happy to report that this time the technician arrived within 3 hours of logging the problem, and solved the problem swiftly :) ...