My bond account is with FNB Housing Finance. I was struggling financially after a near fatal accident and then contacted FNB in Jul2012 to notify them that I am selling my house. My house was sold and transferred to new owners in Jan 2013. I was informed by the conveyancers that FNB HF will contact ...
Today to my shock, I found that FNB housing finance had removed R2900 from my SAVINGS POCKET!!! FNB how dare you, isnt a savings pocket exactly that? I didnt authorise you to forcibly remove money. Its NOT even the account which my fnb housing finance is debited!! So in other words, funds in one's ...
I would like to thank Ms Trientjie Swart from FNB Housing for going beyond the call of duty and assisting me with an issue where FNB was not even at fault. The service she provided was remarkable and I would like to commend her for her prompt and efficient assistance. ...
EVERY YEAR FNB HOUSING DOES THIS STUPID PROCESS. I get an SMS to ask for my Dec pay date - I reply by premium SMS (WHICH I HAVE TO F%^KING PAY FOR!! EVERY YEAR!!!) - Stating that I get paid on 31st of Dec AND NOT EARLIER. Now I get an SMS to say my housing bond will get deducted on 23rd??!!?? ...
FNB changes the debit order date on a bond account, without authorisation. ...
I am now convinced that FNB Housing Finance have the worse customer service. In the past two years i requested information on converting from fixed interest to inflation related and still no answer. To make matters worse i contacted the bank three weeks ago to discuss re-payment options and still ...