I have been struggling with this FNB division since Feb 2013 and the story even involves NCR and CEOcomplaints email but im still in the same position as in Feb 2013 . On Monday i received an sms informing me that my debit order of R3324 will go off, whereas my instalment is R2990, I have been ...
I have a home loan at FNB . My 1st payment is due in October. I received an incomplete sms to contact a consultant at FNB if i have questions. I need to speak to her, to confirm a few things, but I am unable to get hold of her on the number provided and the e-mail is incomplete so I can't contact ...
We bought a home and asked for a flexi bond from the start. I have been paying in extra on my bond. Now that I want my money. I cannot have it as my bond was never registered as a flexi bond. This is not acceptible! Please can someone sort this mess out? ...
Dear FNB. I have been a loyal customer for 5 years now... I have financed my car through FNB (which I settled in 3 years instead of 6), my husband and I are Platinum account/credit card holders and we have now applied for a Bond with FNB. I am very disappointed in the level of service I have ...
Stephany Killow assisted me via email with an issue I had with life insurance. She just happened to be the person who emailed me my statement after a premium adjustment. I merely replied to her asking her about a life insurance that was incorrectly loaded onto my bond, and she assisted me with a ...
So they advertise how innovative they are and how they are supposed to be thee best bank in the world. How about they hire competent staff to handle client queries? Instead I come across an unbelievable number of incompetent, unprofessional call centre agents who never understand my query and they ...