Just phoned the ABSA hotline, as I received an SMS on my phone to say "you've inserted your SIM card into another cellphone", and I am worried that this is a SIM swop by criminals. I was told "phone Vodacom", then I said I want an e-mail confirming that I have phoned ABSA about ...
On 13.1.2014 I spoke to Shane at the call Centre. My bill has been double now for the last 2 months. Apparently because of data usage. This is impossible, I have wireless internet at work and at home. Shane told me that Vodacom would phone back within 24 hours... Its been 72 hours now and still no ...
I am currently on the phone with a man by the name of Trevor Jospeh. The time is 14:36 and he is TERRIBLY unfriendly and unhelpful. He barely opens his mouth and gets irritated when i ask him to repeat he gets terribly irrate. i have NEVER had such bad service from FNB before. i am utterly ...
I ordered am item from menlyn store 22/07, was told takes 7 working days Just To find out It was neva despatched as requested To cape town.people are incompetent and dont give You feedback.i called about 5 times, sounded like a party on the phone. They cant even keep You updated. After calling, It ...
When employing someone for a call centre you would imagine that communication, a good attitude, congeniality and just a good old fashioned sense of helpfulness would be paramount BUT not at Edgars hotline. Shocking and totally unacceptable the bad service received from the Hotline. Please dont ...
Hi guys, I got my Tax Invoices (for business purposes) via post. Some of them got lost etc... can happen.. so I changed to email (as I got an email from vodacom). I got now my first invoice and it was made out in the company owner (which it was never before, it always stated the business name as it ...