I am seriously speechless at the lack of professionalism and quality of service from ABSA insurance. I have been on hold for the last 20mins and there is no answer, let alone the fact that no one has attended to my claim!!! The other complaint is that our home owners insurance premium has increased ...
About two or three months ago I reported my leaking geyser. I reported this to the insurance and they deployed a plumber who said he would replace pipes and I paid an excess of around R750. Today I have the same problem and asked them to deploy the same plumber as I cannot pay R750 for the same ...
We had damages to our kitchen, bathroom and gate during the storm on 28 November. The assessor from Digicall came out last week. During the assessment he observed that the bathroom cabinet would have to be replaced completely and all the kickplates in the kitchen needs replacing too. I dont know ...
Once again standard bank has proven that they are still trailing behind other banks when it comes to innovation in the banking sector. To still be put through to a machine and listen to music for hours is taking us back to the stone age when it comes to service. How can I stay insured with a ...
There was a huge storm on the 28-11-2013 . there were various things damaged at my place including a huge whole in my roof which is still there! I then submitted a claim and was contacted by a consultant who then asked if they should send a contractor or if I preferred getting my own. I told the ...
Roof damaged during the hail storm on 28 Nov. A claim was logged by me to Standard Bank Home Owners Insurance on 29 November. After a week I tried to follow up but consistently heard a message of High Call Volumes - sometimes waiting for 30 minutes and longer to be answered. Yesterday 11 Dec, I got ...