Calls are recorded but if you ask them to go back to the recording and verify the conversation details as per your arrangement they can not do that. We arranged for a debit order and it was not activated by the call centre and now they want to put us on the black list as bad payers!? They are ...
I made an application to increase my readvance in order to reduce the shortfall on 9 December 2013. The consultant who assisted me give me an assurance that it will be attended to and it will take 3-5 working days. Today 17 December 2013 I made a follow-up via the call centre, and another ...
HI, I am waiting now for 3 months to get a bond approved from Absa, they have send me a bond approval for a building loan on an existing building, now 3 months later we are still waiting for them to amend the building loan to a home loan, please help me. Regards Johan ...
I applied for a home loan from fnb for a 2nd property through a mortgage originator. The following day a response came back saying my application was rejected though they may review decision after they received more information. What more information they wanted they did not specify. I wrote a ...
I have called Standard Bank Home loans enquiries dozen times regarding the final progress payment on my building loan, all I get are promises to trace and finalise this query, but nothing gets done. A consultant called Retsang at enquiries promised to investigate and come back to me more than 2 ...
On 19 Jul 2013 we (me and my fiance) applied for a home loan. We received an approval from Standard bank for the amount of R720 000 (90% of the price). We took out a personal of R80 000 and paid to transferring attorneys as a 10% deposit for the property (price: R800 000). On 16 Aug we were ...