I have long been dissatisfied with Std Bank's customer service but the last 2 interactions I have had with the call centre were marvellous. Today a man by the name of Karabo helped me to link my cheque account and home loan and was friendly, pleasant and helpful. Really happy, thanks! ...
I got a building loan from standard bank thinking my dreams were answered. When I put in my first claim, the madness started. 6 weeks ago, I put in a progress payment claim. Firstly, no one came back to me. On enquired I was told, they are missing council approved plans. I have A0 plans that are ...
Good day Please get someone from the home loan department to phone. I have received an sms from them with a reference number and if I phone the no one have a clue. ...
I applied for an extension to my bond. In June an extra amount of R3500 was taken of my bank account for my home loan. I phoned and after 4 days received my money back. This month the same thing happened and I phoned on Tuesday 2013/07/02 and was told 4 days again. That complaint was resolved. But ...
Around 11.52 am today I called the call centre to have my bond statement forwarded to me, and Nkululeko Tshabalala pick up the call and took me through the security questions, I was asked the following questions 1) ID number, 2) Telephone Numbers: office, house and cell, 3) postal address and ...
My mother who was a bond went to a nedbank branch in PE for a settlement amount on her home loan. At the branch they called Nedbank head office requesting a settlement amount and banking details where the money should be transferred or deposited too. She was told to come back after 2days of which ...