I received an e-mail with attached virgin mobile account. The billing amount was incorrect and Tshego phoned me and I was advised that it is too late to rectify the debit order amount although she admitted that the amount was incorrect. She promised to send me an e-mail stating credit note details. ...
We were at Oppikoppie and used the plankton cashless cards that you can only use to purchase there, after the festival I registered our cards to get the credit back on them, sms was sent to us that we will receive back the monies a few days after the festival (i did this on 10/8/2013), no refunds ...
3 September 2013 lodged. Complaint about being listed on ITC for accounts paid up in 2004. Got a call from a lady at African Bank requesting the docs. Sent thru the docs on 3 September 2013 and now I practically have to beg for a response or update. Also I was told that the lawyers might have given ...
I was actually phoning to cancel my insurance due to the first consultant not being helpful to give me the best possible premium. i phoned to cancel the policy after getting a better premeium with another supplier. Xernobie made it possible to adjust my policy to suite my needs as a single mother. ...
This story is too long to explain but ill cut it short, its been almost 3 months now since this started. I did a contract exchange at mtn, i am constantly being told i have an overdue account and my line suspended due to a mistake on mtns side, after complaining, talking to supervisors, trying to ...
Called in to surrender my policy 2nd of September submitted all required documents a week later still no pay out called again only to find out they have not received had to re submit which i did called them back again to find out why its taking for ever i told its still at the scan department, they ...