Who it May Concern, I have been with MTN for more that 6 years now, never have i been billed for a promo service fee, i don't even have an idea of what an Promo Service Fee is, i always have a problem with my Debit order it never goes off as what i instructed, then the 808 service i have tried ...
WAITING FOR AGES FOR CALL CENTRE TO ANSWER. CALLED 083808 CALL CENTRE, WAITED MORE THAN AN HOUR, AND STILL NO CONSULTANT AVAILABLE. I SETTLED THE AMOUNT DUE AND WANTED MY SERVICES RE-ACTIVATED. ...
I have three vehicles currently insured with Momentum and wanted to add another vehicle today. I received a quotation in June this year, but had not bought the vehicle at the time, but did so now, hence needing insurance. I reported an incident two days ago to Momentum when another driver rolled ...
I raised a challenging product query with Eurolux - reaction by Eurolux was immediate. I was constantly provided with feedback by the team during the resolution process. The problem was rectified, product delivered to my door - I'm a happy customer. Nicely handled, Eurolux team. Refreshing change. ...
Dispute numerous complaints this is one company who refuses to do something about there customer service... the above agent refused to get me a manager, he does not have listening skills as i asked him serveral times for a settlment instead he wants to tell me, the customer what he feels. i am ...
We had money deducted by MTN on behalf of SMARTCALL for a service called MOBTHUMBS which we never subscribed to. After putting a huge sticker on our cars saying you are we received a refund for the last month. MTN and SMARTCALL ignored us until we did this. We have since requested you inform us of ...