I am so frustrated at the level of service. I resigned from my previous company in August, and wanted to be reinstated at Discovery from September to ensure continued service. Prior to leaving my existing company I had to pay R1600 to make up for medical aid savings I had used, this was paid. On ...
Applied for a Discovery Card Online. Received an e-mail that my application was declined due to me being over extended. What!!! Phoned the call centre only to be told that I cannot afford a card due to my liabilities exceeding my income. I disputed this and requested a credit report from TransUnion ...
After making a complaint the last time on HelloPeter, the MD (Michelle Persson) of Lumic Property Consultants contacted me. She sighted that I should have raised my concern to senior management (seems like this is her standard response to complaints), but I copied her on my my complaint emails (she ...
If ever MTN needed a welcome relief or a really nasty character attack it is now. Trying to port to MTN (although they have always held my account) has as far as they are concerned the same as trying to go to the moon. For more than a week my number has been between somewhere and nowhere as MTN ...
Two days ago I got a "your line has been suspended" message from my hand set. I phoned and spoke to Lydia who assured me service would be reinstated the following morning. After 7 emails of which all contained the proof of payment I was told she knocked off at 10 and can not help me. I ...
My Top TV signal disappeared on Sunday 18th November 2013. The screen comes up with instructions for 'new installation' which i have duly followed, to absolutely no avail. I have called the call centre everyday for the past 4 days and have spoken to numerous persons, for about 3 or 4 minutes before ...