I decided to check up on how far my contract with tablet is so that I can change my contract into a data only contract and get a Macbook with FNB. the salesperson informed me that I was due for renewal for a couple of months already and MTN should have notified me. I accept the fact that it is my ...
This is a follow up of the complaint reported on the 30th November 2013. Subsequent to this complaint the following occurred: I was contacted by Arny (Club Leisure Head Office) on the 4th of Dec. I was advised that I would receive feedback by the afternoon of the 4th (this did not occur). In the ...
I have been ordering hard copies as well as digital magazines for a while now, with renewall this year all went sour, wrong amounts charged, not receiving the ordered bundle, wrong amounts on mysubs ordering menu, no and delayed response from customer care, only automated response with a promise of ...
Very dissapointed and frustrated. I purchased ONE data bundle for R170 on 01 december 2013. Checking my balance yesterday i noticed I had 3 Gigs of data and a huge drop in airtime balance. I proceded to call your call centre and asked to be transferred to shift supervisor, Hassan Khenane was on ...
I had the unfortunate inconvenience of my cell phone getting on the 30th of October, and reported it that night as soon as I got home at 7 pm, a month later i noticed that an exorbitant amount was debited from my account so decided to check my statement and found that to my surprise (and horror) ...
My wife was diagnosed with 3 hernias, necessitating surgery. This is a Prescribed Minimum Benefit stipulated by the National Department of Health that is mandatory for all medical schemes. Discovery however has chosen not to pay more than 70% of the claim of our surgeon and peddles in innuendo ...