I was charged R3723.08 for data usage on a new 2GB data contract which I took out last year. I logged a call 2 weeks ago to query this and I was told that I used 2.2GB of data. I have 3 sim cards linked to this data contract and also requested details on which sim card these data usage/charges were ...
I am really gettin sick and tired of vodacoms incompetence! In October I spoke to Corliso @ their legal dept who advised me that calls are recorded and that my banking details for the debit has been now loaded after my call to them. Also another lady, Pat or Cindy handled my complaint from Hello ...
I AM BEING CHARGED FOR INTERNET USAGE ON MY CONTRACT, WHICH IS SO BIZARRE.I HAVE ACTIVED MY BIS, WHICH MEANS I AM NOT SUPPOSE TO PAY FOR BROWSING ON FACEBOOK--BUT NO, THEY ARE CHARGING ME A RIDICULOUS AMOUNT OF R255 FOR DECEMBER AND R183 FOR JANUARY--THIS IS CRAZY AND A TOTAL RIPP OFF.I NEED ...
Hello Neotel Its the 28 of Jan today and I still have no phone as promised by your response so that meens my phone is another week late and that my problem is not been resolfed for a month now. Neotel is the worst service provider in sa and I would like your to cancel my subscription Dusty ...
I JUST WANT TO FIND OUT WHAT GIVES YOU THE RIGHT TO TAKE MONEY OUT OF MY ACCOUNT!!! I DO NOT HAVE A POLICY WITH ESSENTIAL MED, AND I WOULD LIKE THE AMOUNT OF R480 TAKEN FROM MY ACCOUNT TO BE PUT BACK IMMEDIATELY!!! ...
I contacted the info e-mail address via the main website... no response. I then called the main number to escalate to the CEO: my call was sent to Executive Complaints Resolution! Obviously this happens often and we cant possibly have a senior manager deal directly with a customer complaint. Nobody ...