A week ago I posted a report that my new iphone 5 was not working and kept losing the 3G signal. I have not received any feedback on what is to happen with the phone which does not work. Imagine my surprise when I received a itemised billing report with a charge of R2, 500 for internet usage:-) The ...
The same thing happened when the micro sim was first introduced. I bought an iPhone 5 cash and MTN refuses to sell me a Nano SIM as a prepaid customer. How ridiculous!! I chose to have a prepaid relationship with MTN... It's not because I'm LSM2.. It's my choice. But I've been forced to port to a ...
In december Bankmed announced that their Vitality partnership was being terminated. That left all Virgin Active members on Vitality through BankMed out in the cold. The conversion process to Momentum's Multiply was supposed to be seamless. Untill it came to Virgin Active. I tried doing it in person ...
I am still waiting for my refund which was promised to me a month ago and I don't understand why its taking so long? From day one i have received bad service from the south gate branch and now Head Office is also taking its time. Im told Victor is the one handling my case but he's definitely not ...
Autopage have yet again disapointed with customer service! After going into the store a week early to line up my upgrade, and ensure I wouldn't have to wait, Carol at Melrose tried her best to provide good service, but her hands were tied by her boss's/ head office! She made 3 queries on my upgrade ...
So had a terrible week and had to submit multiple claims. Had a wed morning which I submitted the claim later that day. Told 24 hrs max until they contact me.2 days and 3 messages later no reply. Fri morning my geyser burst.logged another claim and told that if no news by midday then phone ...