I called in over 3 times over 3 months to increase my EFT Limit, received an sms but nothing has increased. This has been occurring for over 3 months. Disgusted at the attitude and service of the agents that phone. No understanding shown, NO courtesy. ...
My mother opened an account with Donna Claire. She got retrenched from work in 2011 because of old age and sickness. We contacted Donna Claire, and explained the situation. Faxed and emailed a letter from her employer and affidavid from the police station to say she is unemployed and couldn't pay ...
Recently I decided to upgrade my Discovery Key Care option to Discovery Priority plan. Since I'm with Discovery since 2006, I thought it would be easy. I spoke to a very nice consultant and he said it would take about 10min, but... I had to upgrade in Oct 12. He adviced me to write an e-mail ...
I WOULD JUST LIKE TO COMPLAIN ABOUT BRADLOWS HEAD OFFICE, I RECEIVED A CALL LAST NIGHT FROM BRADLOWS DURBAN AND SPOKE TO NISHALL AND A TEAM LEADER (EMMANUEL NKOSINATHI SHEZI), CLAIMING THAT MY ACCOUNT IS IN ARREARS, HOEVER WHEN THEY CHECK IN THEIR SYSTEM, THEY CONFIRMED THAT THE MISTAKE IS FROM ...
I have applied online for a virgin money insurance qoute and I was happy for that premium until I got a call from the call centre giving me different higher premium so what is the reason to give a system qoute while you know exactly that you will never going to give it to the clients. (Supplier ...
I applied for a homeloan with ABSA and the feedback received was that they dont give 100% homeloans to non customers. This is serious discrimination. I was even prepared to move my account to ABSA should they grant me a 100% homeloan just to be told sorry there is nothing we can do for you. I have ...