Its now week 7 and I still do NOT have the internet / e-mails. After my complaint last week, I got a call from a technician who would be at my place at 9am on Friday morning to install a booster of sorts, so the internet you are billing me for may actually just work, and I can actually do some ...
Words cannot express my utter disappointment with Vodacom! I logged a complaint regarding the data limit on my wife's account that did not kick in and ran up data charges to the value of R1376.68. They said (Jason Welff) that as a once off gesture for a good & loyal client (5x phones on this 1x ...
During last week I received a SMS informing me that my FNB Cheque Card is about to expire and that my new card will be delivered soon - I didn't even know it is about to expire. The next day I received a phone call from FNB's couriers to arrange for my delivery address. What great customer service ...
Received a Smart phone through FNB. Subsequent to receipt Cell C call me to offer a micro sim. I agreed to a micro-sim and a R39 a month contract which can be cancelled at any time. Receive a normal sim via courier. Called 13th August 2013 to cancel contract. Oct 2013 I received an sms from FNB ...
My contract billing date is the 10th of every month. This month on Saturday 11 Jan, I received my R200 value only with no 200mb internet bundle. I called the call center on Saturday morning, the agent tells me that my contract doesnt have an internet bundle!!! What a load of bull! My contract is ...
I bought new DSTV decoder from Hyper House and Home in November 2013.I called aerial king to redeem the installation voucher. The office lady that assisted with the installation was brilliant and arranged the person to install. The installer a last minute could not do the installation. After many ...