Hi I would like to know why my internet service was down for more than 5 hours on Tuesday 9 April 2013. This has no happened on numerous occations and is starting to get irritating and frustrating to say the least. I want to know hy I am being charged a full price for a service I am not getting ...
Last year we must have requested a change of address for my mother in law at least 6 times. All in writing on a letter signed by her. I have 3 emails from 3 different people saying that this was done - well guess what? It wasn't!! Post is still going to her old address! For crying in a bucket ...
I tried to get a hold of a consultant to explain to me the available options, but all their numbers are linked to excisting Discovery clients. Whenever I get through to a consultant, the seem to be incompetent to help me and then put me through to wrong departments or departments that only ...
I have complained about capitec on the 02/04/2012 and today is the 10/04/2013 and they promised to call me back and resolve my problem and i am very disappointed even the complaints department cant even give customers feed back. I am still waiting for Jennine Seholoba to give me a call back and ...
Good day. I refer to a complaint I had on 27 March. I phoned in this morning to confirm on what package I am and apparantly it was not corrected to Anytime 200 as requested to Becky about 2 weeks ago??? The lady told me this will only be done IN AUGUST "WHEN I AM DUE FOR UPGRADE"??!!! ...
So, I ported my wife's service 3 months ago and I carry on receiving an Autopage bill... and the best is that they are taking the money out of my account. I am obviously also paying MTNSP to whom the line was ported. I have mailed them, I have adessed the My Account page and logged a request... ...