Last year May I spoke to a "manager" in the FNB personal loans department. She gave me a settlement amount for my personal loan which I payed in full on the 14/05/2012. I spoke to her again to confirm that she recieved the payment and the account was settled in full and closed. I also ...
Three weeks ago i applied for a White Blackberry Z10 on a Straight up 200 package. The phone was delivered two and a half weeks later and it was the wrong colour. Apparently the consultant didn't make the note of the colour as per my request. another call centre agent then told me that the phone ...
This is my 5th complaint since January and every time I get an email back that someone will contact me regarding my replacement phone from C cover which has been approved 2 months ago, till date no phone call. Please be advise that I will be cancelling my contract as your service is non existent. I ...
YOU ARE USELESS,!!! YOU DON'T BEND BACKWARDS, YOU DON'T EVEN BEND!!! YOU ARE REALLY LOOSING CUSTOMER IF I ONLY LOOK AT THE AMOUNTS OF COMPLAINTS ON YOUR NAME. REALLY??? ...
I TOOK THIS INSURANCE OUT FROM MTN! WORSE INSURANCE EVER!! I DROPPED MY PHONE, THE CLAIM WAS APPROVED. THE CALL CENTRE AGENT Innocentia dubazana MADE ARRANGEMENTS FOR A COURIER COMPANY TO COLLECT MY PHONE ON MONDAY. SHE INFORMED ME, SHE COULDN'T GIVE ME A TIME AND I MUST JUST WAIT FOR THEM.BY 15H15 ...
I have a personal loan with the Nedbank (not one payment missed), they have my debit order date on their system as the 29th of every month and they phone and harass me on the 26/4/2013 in connection with a payment that has not been made/received. Is it my fault they have a later debit order date ...