I would like to bring to your attention the poor service received, starting from the contact centre, going to the branch as well as Head office, i have contacted the call centre to have a upgrade done, received the handset which was the incorrect colour, accepted that we all make errors, contacted ...
On the 1st April 2013 (public holiday), I noted and reported a transaction to the Absa help line. They stated that the only thing they can do is stop my account which I agreed to. Later that same evening there was a further 2 unauthorised transactions that went through despite my account being ...
I switched over to FNB about 2 months ago, and the day before yesterday i saw an additional account been added to my profile. I called FNB legal (as stipulated) wanting to know where it comes from etc, they advised me they cannot assist me as the account is with MBD Attorneys. I called MBD, they ...
I took out a anuity fund November last year, in the meantime I got a position at a Financial Services Provider which includes a pension fund, so on the 6th of March I called Mbali at Liberty to request cancellation of this policy. She advised me, after i specifically asked, that there will NOT be ...
I had a car accindent on the 24 March 2013, logged a claim on the 25 March 2013, had no resaponse on my claim till i called to find out on the 19 May 2013, was told by Nasika that she is still awaiting assessor's response she will come back to me, she never did! till i again called on the 29 May to ...
Here is a copy of an email to Ms. d'Olivera which remains ignored Very frustrating and gives rise to the suspicion that Old Mutual are trying to Hi Jack the funds Hi Estelle My understanding was that the Unidata Pension fund contribution that was paid out represented the first tranche of 85% and ...