I have been contacting them at least 6 times a day, holding on for a minimum of 10 minutes just to have them transfer me again. They even gave me the direct number of the person working with our account but even that number is out of order. I am so fed up with their poor service delivery. They are ...
SO I have tried my best to sort this out. I emailed the statement of payment for the R688.07 and it was acknowledged that i paid - you had sent me threatening ITC documentation and all along i HAD paid. I still wish for the termination date to reflect until end Jan (as per my real termination) and ...
I have been trying to get ahold of your billing department for over a week now and everytime i call i get cut off. this is unacceptable and my billng needs to get sorted immediately. Furthermore, NO ONE can get through to my phone when calling from a landline!!! i have called numerous times to get ...
I signed up to DStv middle March. I requested that a debit order be put in place. At the end of March the debit order did not go off so I went to a Pick n Pay and paid my account manually as the debit order was not set up. I called MultiChoice to ensure they set up the debit order for the end of ...
I recently applied for a new cellular contract through Vodacom and was given a new phone number. The new number however belonged to someone else before me and I am now getting the previous owner's communication almost constantly. I have blocked numbers, asked companies to remove my new number from ...
We contacted [Email Removed] on the 1st May in order to set up our extra view. They then called us on the 6th May but we were unavailable. They then sent us an email on the same day giving us the call centre number. We then called the called centre and gave them our reference number but they were ...