I called the bonitas call centre to change my email address & to request my tax certificate, the service was excellent, Patrick was friendly & got my documents before I had putted the phone down. ...
Vodacom has for the last 3 months messed up the billing on 1 of my 4 contracts, What should have been costing R 99 is now costing R 222 becuase of the incompetence of staff that work there. If vodacom cant get it right i will not upgrade the 2 contracts i have due for upgrade ...
I had an RCS account, which I called in to ask how to shut it down, because of the irregular billing and so forth. I was then told to go to a Game store with my ID, pay up what was owed and it would then be shut down. I did all this, and despite this I still get R35 debited from my account. It is ...
Good day; We have been submitting the Fica documents for the past 5 months, everytime ther is some or other story regarding this, either it was not received or an ID is unclear or this or that. Viwe tried to assist me, and then Malba well to a certain extent. All these documents was sent to them ...
I have been to on 4 occasions that my bundles would be connected almost a month later i am still waiting i was told they would call me yesterday, i was told last week thursday that my line would be connected by saterday i am still waiting. i asked the ceo or a regional manager or director or even ...
The service received from Discovery health has been appalling. I took over my fathers medical aid contributions in his retirement and I have been disgusted by: 1. Their inability to process administration efficiently. 2. Not following instructions and continuing to deduct for a service I requested ...