I so angry right now!! I am traveling overseas and my card has been blocked!! I phoned the call centre last week to inform them that I'll be traveling, they made a note and gave me numbers to phone should I experience problems. I made one transaction on the plane and I get to Shanghai and tried to ...
I signed a new 2 year contract in June for 2G data at R99.00 per month. They continue to charge me at R104.00 per month. I complained last month and got a reply that they would correct it in August My unbilled invoice is still R104.00 per month. I say again it is only R5.00 per month, but if they ...
I was offered a sttlement discount by Woolworths through De LaRey their collections company. I then went to Woolworth store in Pretoria to settle the account paying the amount given on the letter. After a couple of months I got a call from the collections company wanting to collect the remaining ...
My Cell C Blackberry contract ended on 20 August 2013 and as I had upgraded in May to a new Blackberry, the new contract came into effect. The included BIS on my new contract was however never connected by Cell C so I had no BBM or internet at all. I called the call centre and the agent logged a ...
I switched my contract to discovery vitality in 2011 march and was told my current contract falls away automatically which makes sense. I cancelled my discovery/ vitality membership in February 2013... Now on the first of August Virgin active debits R539 from my account without any regard, without ...
After cancelling my virgin mobile contract due to the terrible customer service and poor networks I now face A new problem. When my account migrated from contract to prepaid I should have kept all my available airtime but no, virgin is not giving me this airtime... its been a week now where I've ...