I logged a complaint about my service plan that was not changed according to my request. Ms. Margo Alexander called me regarding the query and told me that they will waive the migration fee and credit me any amount I went over with since I had logged the request to change to top up and it was not ...
I received a call from a very professional member of Clientele who had investigated my complaint and came with a solution and a refund on my bank charges. She was so attentive I really felt valued as a customer once more. It was not about the money but the professional way of doing business and ...
By law, if you decline any line of Credit you have to give the client reasons for such declinature. Today I applied for a R20 000 personal loan online after all I am a Platinum Banker so why would I get declined, not so? Well I logged on line, done the necessary and my application was immediately ...
I have not had the S4 for a month yet and have already returned to the store 3 times with issues. It has now been sent to the repair centre to be looked at. The sound quality from the earpiece speaker is terrible, the phone re-boots when activating the camera, I do not receive all my SMS's and the ...
I am not sure as to why Nedbank decides to deduct money before the 25th. After I lodged a complaint with Charmaine then you guys decide to send me a sms to notify me that the deductions will be made on the 23rd. Why is Nedbank so inconsistent. If this is going to happen each and every month, then I ...
Hi all, I am not the type of person that complains, but really the way Vodacom handles their accounts is ridiculous. Although I understand there are contracts, deleting a number if the account was not paid in two months is beyond unacceptable. I have been a client of Vodacom for 10 years and more ...