I did an upgrade with Autopage, telephonically around the 20th March 2013 on 084, i spoke to a Call Centre agent named Trueman and i was promised that the parcel (3G card, Laptop and Samsung phone) will be delivered which was not, i ended up having to pick it up myself after almost 2 weeks. Upon ...
To whom it may concern It is very unprofessional to let the customer advise of their query and hold on the line and the next thing you speaking to someone else who will ask you to repeat yourself again. If she was competent she would have told me she can't assist and has to put me through to ...
I just want to say a very BIG THANK YOU to Mr. Keith Kelly from Autopage's Head Office for solving a problem I had with my phone. It took this man 4 days to resolve a problem that Autopage couldn't resolve in 4 weeks. Having said all of this, I'm never going to do business with Autopgae again. ...
I purchased a new vehicle and needed to cancel the exisiting tracking device on my old vehicle. I called the call centre and was advised on the way to proceed. An email was sent to the cancellations dept and no one contacted me or acknowledged receipt of same. I then spoke to Prashanth in the ...
On the 24th May 2013 I called Nashua Mobile to report incorrect billing on my cell phone account. The call reference number is 3001932011. For reasons known only to Nashua Mobile, my billing for May 2013 suddenly changed from a TopUp-50 subscription to a 500 minute subscription, at a significant ...
My car was involved in an accident, my policy is a zero excess policy and has the car rental option. The claim for repairs was approved quickly (no complaint here) but the car rental has been another story as I have had to take a car rental with an excess. When asked how this was possible that a ...