My mother passed away 27 FEB 2010 & we've been trying to claim from one of my mother's policy till 2day still not sorted. We started claiming via Empangeni Branch[KZN] but consultants who were assisted us were of no help. They failed to advise us of all documents required from us to ...
I needed to arrange access to a gym during my holiday vacation coming up over Easter. I left an inquiry on the homepage of VA. Within minutes, I received an email, sorting me out at no extra cost. Amazing, efficient service from VA, and I was pleasantly surprised that I didn't need to fork out ...
I bought 2 x 8 laps Buggy Park Go-karting vouchers for R248.00 with Groupon on 27 December 2012 - Ref. GRPZAR123B90. No vouchers were loaded on my account since then. On my first enquiry (3Jan2013), I spoke to Ulrich Absolom who requested that I email him proof of payment - which I sent at 12h19. I ...
I've been struggling to close my GAME account (through RCS) for nearly 2 months now! On the 24 Jan'13 I got a settlement amnt & paid it same day at the store. I went to the credit desk, wrote a letter to close the account and handed it to the lady. A month later, on 25 Feb'13, I phoned to ...
I have contacted Woolworths HQ 3 times in the past 2 weeks. I have been kept waiting 3 x 8 to 10 minutes to be attended to. I have explained my problem with my account 3 times. I have been promised 3 times that Woolworths would mail me a breakdown of my account. I have heard zero reply and had zero ...
18.02.2013 - Call Centre agent called to remind me I had not paid my account on the said date to which I agreed upon. Obviously I was in default of the agreement so this call was completely acceptable. However, the Call Centre agent then took it upon himself to threaten me and say that I am not ...