On arrival our room was not ready at check in time. At the hotel restaurant, we waited for our drinks for 45min. The receptionist swore in front of us and was very uninformed. The pool water is green. There are no lights around the pool and streets. Kitchenware was not cleaned adequately. ...
I have am not allowed to get a Cheque Card because I am on Debt Review. The Debit Card I was forced to take has a daily Swipe Limit of R2000-00 and STD Bank say they cannot increase my limit. After pleading and lodging a complaint - I am told that this is their policy and I have to accept it. I ...
She answered me in a bad way and with attitude. foschini should be consistent i went to illanga mall and used my id to buy but when i went to hazyview the teller was rude and told me i am not allowed to used my id. client service should be taught to temporary staff members. ...
I went to the bank to increase my limit, went to enquires. Walked up to a teller by the name of Yvonne Mathumbu. She asked for ID, I gave her my ID. She then said: "Why do I give her my ID then face the other way.' Firstly, I think the tone she used was extremely rude, I'm am not her child. ...
We had arranged a Christmas function for our company. When we arrived nothing was organised. No musics or such. It took them almost 2 hours before we were able to sit down and order our drinks. Then we were only allocated 1 lady to serve 18 of us. This was only drinks, as the food was buffet style. ...
Wife and I stayed at Hippo Hollow recently. That night we found the challet had no hot water. Excuses and promises were made but no hot water. At 22:00 I again contacted the desk and was told that they can transport my wife and I to another facility to go and wash there. I declined. Next morning ...