We hosted my mother's 70th birthday high tea for /- 20 ladies at 131 Herbert Baker Hotel. The service was friendly (from booking, confirming, hosting, paying etc). I have nothing but praise for Lianne and the staff at 131 Herbert Baker. Well done - certainly worth the 5 stars! Our table was set ...
I went to open a contract at Virgin Active's Groenkloof branch. I was so pleased with Kat's attitude and the way she treated us. She had a great attitude and made us feel so comfortable. I was also supposed to get a bag for joining, but their storeroom was locked. She phoned me personally on Monday ...
I have been to a lot of virgin active gyms. Every gym has something special to it but the one thing that was consistent was the awesome attitude the staff had. Every single employee is awesome EXCEPT for the reception at groenkloof. I was busy speaking to one of them, she turned her head and just ...
Hi Tracey-Lee, Please note that I appreciate your complimentary ticket and would rather have it from the 1st November. However I'm very concerned and unsatisfied with the outcome of my complaint. Your are based at Head Office and have powers and authority to give instructions to Club Managers. As ...
Please can you repair the locks of the lockers in the ladies bathroom? I normally use the lockers on the right hand side of the bathroom when you just come in and almost none of these locks are working. I have reported the problem to Lesego 2 months ago, she asked me to fill in a card and I ...
I attend spinning classes 2-3 times a week. Kgomotso is by far my favourite instructor. Her instructions are clear and her workout structure is excellent. As a bonus I also like her music selection. To be fair, most of the Virgin Active instructors are wonderful, but to me, Kgomotso definitely ...