On two occasions Cynthia has given bad customer service by either being rude and/or getting orders wrong. She never even has a smile on her face and once she was reprimanded by her manager she never apologised for her mistake which is plain rude. ...
I upgraded my phone in early April 2013 and my Cellphone is not functioning todate. I went to Vodasures in Soweto maponya mall they failed to assist me telling me that I should go to sandton for 4g lte as they don't have. Or phone customer care and when I phone vodacom call ends up saying try again ...
Good day, Yesterday afternoon I tried withdrawing from a ATM in Johannesburg Ghandi Square as I entered my pin it popped up on the screen, as I looked to my left I saw a man standing slightly behind me when I saw him he started running. I tried cancelling the card but it was not coming out of the ...
I upgraded my contract on the 26.04.2013 at ghandi square with siphiwe. i was suppose to receive a phone and webbook. i was advise that they dont have the webbook in stock i should receive it within a week. so i trust the consultant as he is knowlidge able seems to know what he is doing. at same ...
I visited a branch on the 22 May 2013, time 14:20pm to surrender a policy. When I got the lady at the receptions who wasn't wearing any name tag told me that the only person who can assist is only lunch. Lady didn't show any care whatsoever as she was also busy on her cell. I ask the lady that it ...
In October 2012 I requested at Absa Ghandi square to close my credit card account. The retention department requested in return to please not close the account and are willing to waive my fees for a period of six months. Now that I am AGAIN trying to close that account, I find unpaid debit order ...