I signed a 24 month contract with MTN. Two months before expiry date I went to 3 MTN agents asking them to submit my cancellation request in advance. They told me this cannot be done. I insisted on putting my request on paper at one agent. I also sent notice of cancellation by e-mail to the address ...
I went to standard bank george a few weeks ago to change my surname because I got married. The consultant then informed me that she wanted to upgrade my account to a gold cheque account. She typed a whole bunch of things into her computer and told me she would contact me. That's it, I did not ...
After 9 years with Mweb, spending in excess of R50k a year, I was left with no alternative than to cancel all our contracts with them. Quick to sell a solution but unable to offer any service therafter. We've quitely stomached their horendous service and followed their ridiculous cancelation terms ...
Have been an MTN customer for about 15 years. Upgraded my contract 3 months ago. Took the Samsung G III. asked the consultant if its the same as my last contract, was told it was. Asked him to make a recommendation with regards to the handset I should go for. Was advised the Samsung was the best. ...
During December 2012 I was due for contract upgrading. I visit the local service provider and decided upon a contract which consist of two phones. A samsung and nokia asha was agree upon and my wife choose the Nokia. I asked for insurance on the phones and the sales lady specifically advise me that ...
I ordered a new cellphone as an upgrade on my contract. i have been a customer of autopage for approx 20 years. i ordered the phone i wanted online, was told i would have it by the end of the week from Joburg office after 2 weeks i heard no response so i called in and was advised that the phone had ...