How come you are not able to stop or reserve a payment on your on account? That is what I call bad service. They cannot stop a payment but they can reverse it once it is in the other account. Why? So they can charge you for it. R350 to reverse, so that is the reason they are not going to help stop ...
I have been a customer with Standard Bank for over 10 years, my recent experience with Standard Bank has been nothing but horrid. The call centre is a JOKE, such in experienced team. On average a simple query can take up to 30 minutes, if you lucky for it to be sorted out. In this era banking is ...
I signed up on a Straight Up 100 Package in April and I must say that the CellC network is really not good. I often have 4 bars of signal strength on my iPhone and incoming calls go straight to voice mail. It can also take an age for calls to connect if at all. The 3G seldom works unless I have 4-5 ...
I recently went to upgrade my contract at the Mt Edgecombe branch, and according to their records, they advised me to "port" my number from MTN to Cell C because the phone that I want is the Nokia Lumia 920 - black, which I did. When it was now time to collect the phone, Mt Edgecombe ...
I am opening a bank account overseas, and the bank requested a letter from my local bank giving details of when the account was opened, average monthly income and how the account has been handled. I took this letter into my local branch and asked for a letter from Standard Bank - which request was ...