I have been trying to resolve 3 claims that have not been settled. I have spoken to Glennise on numerous occasions over the last 2 months to assist. Every time she says that she has submitted them and she is waiting for a response. Every time I phone she says she will get back to me and never does. ...
I keep getting data usage update massages from you at between 1:00am and 4:00am STOP SENDING ME THESE MESSAGES!!! You keep blaming Vodacom and they say only you can fix it!!! STOP SENDING ME THESE MESSAGES!!! ...
After posting a complaint about Discovery - they quickly send an apologetic email and promise to 'contact you shortly' - but sadly all a lie!! Nobody calls back - Discovery could not be bothered - all smoke and mirrors - the only thing that works at Discovery, supper efficiently, is their billing ...
I am sick and tired of discovery failing to post my statements, sick and tired of listening to the lame excuses, sick and tired of paying good money for poor service, they are useless. ...
I DID A CELLPHONE UPGRADE ON LINE ON THE WITH KHUMBUZILE ON THE 19 SEPTEMBER 2013 AND WE AGREED ON SMART S PACKAGE FOR R150.00 ONCE OFF FEE AND R299.00 MONTHLY SUBSCRIPTION FEE FOR 24MONTHS. TO MY SURPRISE FIRST MONTH THE CHARGED R4391.11 AS A ONCE OFF FEE AND WHEN I INQUIRED ABOUT THAT THEY SAID ...
I don't even know how many complaints I have logged - this seems to be an endless problem. My debit order is now going off - in my previous complaint I advised that initially 8ta made a typographical error on my ID number - which I hope has been corrected. However I have been paying for almost 24 ...